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How much is shipping within the USA?
Do you offer gift wrapping?
When will my order ship?
Do you do custom orders?
What payments do you accept?
Do you offer shipping insurance?
How will my bows arrive?
Do you offer a return policy?
Where are your hair accessories made?
Do you sponsor contests?
Do you offer a discounted rate for bulk orders?


How much is shipping within the USA?
Standard shipping within the USA is just $2.50 per order, not per item! Shipping insurance and delivery confirmation is additional. If you’d like to purchase these options, please make a note of it with your order.

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Do you offer gift wrapping?
Of course! I have special pink boxes that are hand painted and decorated with swarovski crystals. I offer gift packaging for $3.50 for every 10 bows. Simply go to the gift packaging category and add it to your cart.

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When will my order ship?
All orders are shipped within 7 business days of cleared payment or sooner, excluding weekends and holidays. There is no shipping on holidays or weekends.

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Do you do custom orders?
Yes! After all, that is how Starstrukk Bows started! Just e-mail me what you are looking for (colors, size, style, quantity, etc.) and I will work with you to create that "something special" just for you! Custom orders can take up to 2 weeks to complete. Once I get all of the order details from you, I can email you an approximate ship date and price along with a detailed invoice.

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What payments do you accept?
I accept Paypal and Google Checkout. Money orders and echecks through Paypal must first clear before your order will be processed. At this time, I do not accept personal checks, money orders, cashier's checks or cash. This may seem like an inconvenience, but I do it to protect myself and my customers.

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Do you offer shipping insurance?
Insurance is available for $1.75 per $50.00. Please add this to your payment if you would like your package insured.

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How will my bows arrive?
Large orders of hair bows that may get damaged in the mail are shipped in sturdy, flat-rate boxes. Small orders are usually shipped in bubble mailers.

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Do you offer a return policy?
No. Due to hygenic reasons, all sales are final unless you are shipped the wrong item. (EX: You ordered a pink bow and were shipped a blue one instead.)

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Where are your hair accessories made?
I design and hand-make all of the hair bows and other accessories that are on this site by myself from my bedroom. :)

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Do you sponsor contests?
Of course! Simply send me an e-mail with your name and your YouTube URL and we can discuss it after I've checked out your channel.

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Do you offer a discounted rate for bulk orders?
We sure do! Just contact me and I can give you the coupon code.

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Last Updated: 28 Dec 2010 13:20:30 PST home  |  about  |  terms  |  contact
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